Reference

What You Need to Know Before You Play

75game operates under terms that govern how your account is opened, how your wallet deposits are handled, and what rules apply to every session — all subject to local law and eligible regions in Pakistan.

Account Eligibility RulesJazzCash, Easypaisa & Raast PolicyPrivacy and Data HandlingJurisdiction-Dependent AccessContact and Dispute Paths
75game What You Need to Know Before You Play
POLICY CONTACT PATHS

How to Reach Us on Legal or Account Matters

If you have a question about how a specific policy clause applies to your account, or if you need to raise a dispute about a JazzCash, Easypaisa, or Raast transaction, our support team is the right starting point. Use the channel that works for your situation — live chat handles quick account queries, while email is the right route for formal policy requests or documented complaints.

Live Chat Open the chat icon from any page on the site. Use this for urgent account queries, transaction status, or to ask how a specific policy applies to your wallet.
Email Support Send formal policy requests, written complaints, or data-related queries to our support email. Keep a copy of your message for your records in case follow-up is needed.
Account Help Section Log into your account and go to the Help section for self-service options including transaction history, policy summaries, and wallet verification status.
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Keep Your Account Safe

We collect only the data needed to run your account — your registration details, wallet information (JazzCash, Easypaisa, or Raast), and session activity. We do not sell your data to third parties. You can request a copy of the data we hold, ask us to correct inaccuracies, or request deletion where permitted by applicable law. Security measures on your account include SSL encryption across all pages and an OTP verification step when you log in from an unrecognised device.

Data Collection Scope

We collect registration details, wallet identifiers, and session logs. Nothing beyond what is operationally necessary to run your account and process your JazzCash, Easypaisa, or Raast payments.

Cookie Policy

We use functional cookies to keep your session active and analytics cookies to understand how pages perform. You can manage cookie preferences through your browser settings at any time.

Data Retention

Account records are retained for the period required by applicable law and our internal audit policy. After account closure, certain transaction logs are kept for the legally required retention window.

Your Rights and Requests

To access, correct, or request deletion of your data, contact our support team via email with your account ID. We aim to respond within the timeframe set out in our privacy document.

Common Questions About Our Terms and Policies

These are the questions we hear most often about how our legal terms apply to accounts in Pakistan. If your question is not covered here, reach out via live chat or email with your account details.

Access depends on local law and the region you are in. It is your responsibility to confirm that use is lawful where you are located before opening or operating an account.

Wallet ownership must match your registered account name. A mismatch will trigger a verification hold on withdrawals until the discrepancy is resolved through our support team.

Contact support via live chat or email within the dispute window stated in our full terms. Include your account ID, transaction reference, and the wallet used — JazzCash, Easypaisa, or Raast.

We collect registration details, wallet identifiers, and session activity. This data is used to operate your account and is not sold to third parties. See our privacy document for the full scope.

Send an email to our support team with your account ID and the specific request — access, correction, or deletion. We respond within the timeframe set in our privacy policy.

When we update terms, we notify you via email or an in-account alert. Continuing to use your account after the effective date counts as acceptance of the revised conditions.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.